Privacy Policy

STANA TICKETS ("we", "us") is an independent football ticket specialist based in Croatia. You can reach us at stanatickets@gmail.com or via WhatsApp at +385 98 185 3340.

This policy explains what personal data we collect when you use stanatickets.com, why we collect it, and the rights you have over it.

Inquiry details: when you send a ticket inquiry we collect your name, email address and the contents of your message (match, date, quantity and any notes you include).

Communication records: messages you exchange with us by email or WhatsApp are retained so we can service your order and keep a record of the sale.

Technical data: like most websites, our hosting provider may log basic technical information (IP address, browser type, pages visited) for security and performance purposes.

We use your details solely to answer inquiries, source and deliver tickets, arrange payment, and provide after-sale support.

We do not sell, rent or share your personal data with third parties for marketing purposes. Details are shared with our sourcing partners only when necessary to secure your tickets, and only the minimum needed (name, delivery address, contact details).

We never send unsolicited newsletters. You will only receive messages relating to your inquiry or order.

Payments are arranged directly with you (for example by bank transfer or a payment provider). We do not store your full card details on this website.

We keep inquiry and order records only as long as needed to complete your purchase and handle any follow-up questions, or as long as required by accounting and consumer-protection rules.

You can ask us at any time to confirm what data we hold about you, correct it, delete it, or stop using it. Email stanatickets@gmail.com and we will respond promptly.

This website does not use tracking or advertising cookies. Any temporary storage (for example pre-filling the inquiry form with a match you selected) stays on your own device and is not sent to us.

For full details, see our Cookie Policy.

If we update this policy, the new version will be published on this page with a revised date.